News
Jan
18
Extra training within the Smartest RAID Package
Posted by Administrator ACE on 18 January 2018 07:13 PM

Seats to the PC-3000 RAID Data Recovery Advanced Training within the Smartest RAID Package have been going like hotcakes and are already filled!

Due to a high demand, an additional session of PC-3000 RAID Data Recovery Advanced Training has been added!

Just to remind you the terms of the Special Offer:

Buy Data Extractor RAID Edition till March 15, 2018 and get RAID Data Recovery Advanced Training FREE OF CHARGE!

The extra training course will take place on March 26-29, 2018.

Seats are limited.

GET A SPECIAL OFFER NOW

This very beneficial package will give you everything for fast and professional data recovery from RAID arrays. When you see the power and opportunities of Data Extractor RAID Edition, you will never go back to any other RAID data recovery tools.

By attending the PC-3000 RAID Data Recovery Training, you will get the essential knowledge on RAID arrays and their functioning principles, as well as the newest data storage systems directly from DE RAID developers. Up to 30 practical exercises will help you to understand deeply the RAID data recovery and increase your RAID recovery success rate straight after the training.

More details about the Smartest RAID Package are HERE.


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Dec
28
Technical Support during Winter Holidays 2018
Posted by Administrator ACE on 28 December 2017 04:52 PM

Dear friends!

Please note that ACE Lab Technical Support Team will be available on the special holiday schedule from December 30, 2017 till January 9, 2018.

During these days all the request will be processed through tickets at http://ts.acelaboratory.com/ only. Live Chat Online and Team Viewer will be available starting from the January 9, 2018.

If you have any urgent questions about PC-3000 registrations, please call +7 909 4358 999 or use our Technical Support Ticket System

If you haven't received your activation/*.act file from lic.acelab.ru or license.acelab.ru, please send *.arf file via ticket in our Technical Support System.

Don't forget to use our Forum and Blog – you can find a lot of answers to popular questions there.

 


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Dec
22
Season's Greetings and a Happy New Year
Posted by Administrator ACE on 22 December 2017 05:28 PM

2017 nears an end and we’d like to thank you sincerely for another great year of your support and trust. It is with your help that our company has had its impressive 25-year history and continues to perfect our technologies for you.

All of us here at ACE Lab wish you prosperity and success in your business and career. Let the 2018 year bring you a lot of new discoveries and achievements!

May the magic and the wonder of the holiday season stay with you and your families throughout the coming year!


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Dec
15
Special offer: Smartest RAID Package
Posted by Administrator ACE on 15 December 2017 08:11 PM

If you want to be serious in RAID recovery, ACE Lab RAID Recovery Technology is undoubtedly the best road for you.

All you need is just to see it working and take advantage of ACE Lab help in learning the fundamentals. No matter if you are a beginner or an advanced user — this very beneficial package will give you everything for fast and professional data recovery from RAID arrays.

The terms of the Special Offer:

Buy Data Extractor RAID Edition from December 15, 2017 to March 15, 2018 and get RAID Data Recovery Advanced Training on March 19-22, 2018 FREE OF CHARGE!

Seats are limited. First come, first served!

GET A SPECIAL OFFER NOW

Why Data Extractor RAID Edition?

When you plunge deeper into the technology of Data Extractor RAID Edition, you will never go back to any other RAID data recovery tools. Why use several different software products to recover one RAID case and spend your time and money on it if you can use just an all-in-one solution?

The proactive engineers who work with Data Extractor RAID Edition as the main RAID instrument recognize that it provides the most powerful, professional and smartest approach to RAID recovery. Now, it’s your turn!

How ACE Lab RAID training hones your skills:

  • New RAID technologies and tricks to recover data from RAID. No more need to be a hex-guru to successfully recover data from RAID
  • Ability to figure out complex RAID configurations on your own
  • Essential knowledge on RAID arrays and their functioning principles, as well as the newest data storage systems
  • Up to 30 practical cases will be studied and solved
  • Opportunity to be taught by DE RAID developers and get the deepest knowledge from them directly
  • Increase of your RAID recovery success rate straight after the training
  • Official certificates upon completion of the RAID courses

The offer is valid from December 15, 2017 to March 15, 2018. Don’t miss it out!


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Dec
14
The new version of PC-3000 SAS Ver. 6.4.14 is available now!
Posted by Administrator ACE on 14 December 2017 08:37 PM

The following English, Japanese and Chinese software update for PC-3000 is released today:

  • PC-3000 SAS Ver. 6.4.14

LIST OF ENHANCEMENTS:

For all utilities:

  • The Power-on hours and Accumulated start-stop cycles indications in Log Sense have been added;
  • The ID detection option for the drives connected via third-party SAS/SCSI controllers has been enhanced;
  • Improvements and bug fixes.

Universal utility:

  • The "Utility parameters" functionality with "response to HDD error and time-out" parameters for Universal utility tests has been added;
  • The defect hiding into G-list based on test results in the Complex test has been added;
  • The defect hiding into G-list for drives with capacity 2 TB and more has been enhanced;
  • The Complex test algorithm of two and more passes has been improved;
  • Improvements and bug fixes.

Seagate:

  • The "Download microcode" functionality has been added;
  • The head map detection option for some FW versions has been enhanced.

HGST:

  • The G-list clearing and defect hiding into G-list have been added;
  • The defect transfer from G-list to P-list has been added;
  • The unlocking procedure for "Medium Format Corrupted" error has been added;
  • The reset procedure for the Power-on hours and Accumulated start-stop cycles parameters has been added;
  • The "Download microcode" functionality has been added;
  • The physical reading procedure for some families has been enhanced;
  • Improvements and bug fixes.

All authorized technical support users will get the latest software versions. 
Please contact us to learn more on how to become an authorised technical support user and receive all the recent PC-3000 Software Updates.


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Dec
11

The following English, Japanese and Chinese software updates for PC-3000 and Data Extractor are released today:

  • PC-3000 Express/UDMA-E/Portable Ver. 6.4.14
  • Data Extractor Ver. 5.7.7
  • Data Extractor RAID Edition Ver. 5.7.7
  • PC-3000 SSD Ver. 2.5.8

The PC-3000 Software Updates ensure that your tools always keep pace with the latest advances. Recent versions of PC-3000, Data Extractor and PC-3000 SSD bring a variety of enhancements, including new modes and features, a wider range of supported drives and processes to be run in the background, and much more!

SHORT LIST OF THE MAIN ENHANCEMENTS:

PC-3000 HDD (Express, UDMA, Portable)

WD Marvell

  • The “Upload Dir into HDD RAM” for active utility action in DE has been added;
  • The uploading of the module 02 has been added in “Upload Dir into HDD RAM” mode;
  • Quick access toolbar has been changed, it now updates at any Dir reading. If the Dir has not been read, an access to copies 0,1 is enabled.

Hitachi-IBM-ARM

  • The size of ROM image has been corrected, the hanging during the utility start for 7220ALA3, HUA7220ALA3, 7210CLA3, HUA7220CLA3,5C10CLA3 families has been fixed;
  • The ROM size has been corrected to 256k for 7220ALA3, HUA7220ALA3, 7210CLA3, HUA7220CLA3, 5C10CLA3 drive families.

Data Extractor

  • A new format of DE_Storage data image has been added. This format uses compressing procedure for data, HASH sum and check sum. New format is fast and compact;
  • Significantly optimized and accelerated (x10 times) report building procedure based on marked files and folders settings;
  • A lot of different processes can now be run in the background.

VMFS file system

  • Added initial support of VMFS 6;
  • Added a new method of file systems structure analysis.

UFS1(2) file system

  • Added support of Big Endian — representing numbers in metadata.

Data Extractor RAID Edition

  • A new method to auto detect the “Unknown” blocks in matrix for the whole table has been added;
  • New ability to run a RAW recovery in the background for all RAID members has been added.

PC-3000 SSD

Phison

  • New family of Phison PS3110 controllers is available now in support list of PC-3000 SSD.

Toshiba

  • New family of Toshiba TC58NC1000 controllers is available now in support list of PC-3000 SSD!

DETAILED LIST OF ENHANCEMENTS

PC-3000 HDD (Express, UDMA, Portable)

WD Marvell

  • The “Upload Dir into HDD RAM” for active utility action in DE has been added;
  • The uploading of the module 02 has been added in “Upload Dir into HDD RAM” mode;
  • Quick access toolbar has been changed, it now updates at any Dir reading. If the Dir has not been read, an access to copies 0,1 is enabled;
  • Added the support of modules with preset size in sectors and bytes (previously in bytes only) in ROM and ROM modules extraction parsing algorithm;
  • Fixed “No SATA connection” error during the HDD restart when initiated by the “Restart” command;
  • Partially marked microzones in “Zones and heads inactivation” mode are now highlighted;
  • Added the possibility to verify sector-by-sector module writing;
  • Improved the popup dialog of hiding the defect after a logical scan;
  • The possibility to block the SA access when writing commands in Boot ROM mode;
  • The search for predefined marks in “Zones and heads inactivation” mode has been added;
  • The utility status bar has been improved, an indication of the last techno error has been added.

Hitachi-IBM-ARM

  • The size of ROM image has been corrected, the hanging during the utility start for 7220ALA3, HUA7220ALA3, 7210CLA3, HUA7220CLA3,5C10CLA3 families has been fixed;
  • The ROM size has been corrected to 256k for 7220ALA3, HUA7220ALA3, 7210CLA3, HUA7220CLA3, 5C10CLA3 drive families.

Fujitsu

  • Password removing has been adapted for PC USB Terminal III (MHT – MJA).

PC-3000 Kernel

  • The “View” menu and an the opportunity to place the “Tools” menu modes in two panels have been added;
  • An option to set up the placement of mode tabs in utility window has been added.

PC-3000 Tools

  • Search in profiles now includes the search in expelled ones;
  • Profiles list synchronization procedure has been optimized for PC-3000 processes;
  • Markers highlighting has been added to HEX editor;
  • Mode for replacing values has been added to HEX editor.

Data Extractor

  • A new format of DE_Storage data image has been added. This format uses compressing procedure for data, HASH sum and check sum. New format is fast and compact;
  • New GREP search mode with UNICODE support has been added (supports Win7+);
  • New method to export only marked files and folders into the report has been added (for DEViewer);
  • Support for WFS0.x file system has been added;
  • Highly accelerated operations with maps (union, intersection, etc.);
  • Significantly optimized and accelerated (more than 10 times) submap building process based on legend and heads map settings;
  • Significantly optimized and accelerated (x10 times) report building procedure based on marked files and folders settings;
  • Work with attributes map and heads process has been optimized;
  • An option to use Virtual machines has been added;
  • The request option to unmark on saving the files has been disabled in the Data Extractor settings;
  • Chains map mechanism has been updated (now the scroll option behaves properly);
  • Support of special map (sq3 format) has been added into multi-pass reading mode;
  • List of devices automatic refresh process on the Task creating stage is now optional and has a dedicated "refresh" button;
  • Internal drives in Source/destination devices of DE task settings now have physical number and Partition latter (if assigned);
  • S/N number for USB-drive receiver has been added to the Data Extractor task info;
  • Hot-keys for first sector and file opening procedures has been changed;
  • The order of file and folder saving has been changed. The process saves a subdirectory while the subdirectory content is being extracted.

A lot of different processes can now be run in the background:

  • A process of copy creating;
  • A process of copy creating by the map;
  • Saving files, log-file has been made separately for different process (for simultaneously running common and background processes);
  • Analysis of NTFS, FAT, ExFAT, XFS, UFS, HFS+, ReiserFS;
  • Scan of MFT table;
  • Search and (or) analysis of file systems structures;
  • GREP search;
  • RAW recovery;
  • Snapshots using legend and heads map became available for Encrypted drives.

RAW recovery

  • Added a method of deleting results with recalculate size of remaining files;
  • Added new fields for export in CSV format ('name'; creation, renew and access dates);
  • Added the display of a drive name.

NTFS File System

  • “Structure analyses” method and other related methods of analysis have been improved;
  • Added using @bitmap file to determine partition size after creating virtual partition from RAW recovery results (by MFT regions containing 0 record).
  • Toshiba Q300
  • Added initial support of VMFS 6;
  • Added a new method of file systems structure analysis.

UFS1(2) file system

  • Added support of Big Endian — representing numbers in metadata;
  • Added support of SPARSED – files;
  • Fixed error that occurred with 2 TB and more partitions.

EXT2/3 File system

  • Added support of SPARSED – files.

FAT File System

  • Enhanced algorithm of partition analysis;
  • Improvements and bug fixes.

XFS File System

  • Fixed error that occurred when some folders are opened.

HFS+ File System

  • The partition analysis has been improved. HardLinks are supported now.

Data Extractor RAID Edition

  • A new method to auto detect the “Unknown” blocks in matrix for the whole table has been added;
  • Options for candidate search in interactive parameters detection has been added (searching in possible blocks, possible strings, within the whole table);
  • New mode for simultaneous statistics display of all RAID members has been added (you can run this mode in RAID creation window);
  • New ability to run a RAW recovery in the background for all RAID members has been added (you can run this mode in RAID creation window).

PC-3000 SSD

Phison

  • New family of Phison PS3110 controllers is available now in support list of PC-3000 SSD! Officially supported models: 
    • Smartbuy Revival
    • Smartbuy Firestone
    • Smartbuy Ignition 4
    • Patriot Blast
    • Kingston SSDNow UV300
    • Kingston SSDNow KC400
    • Kingston HyperX Savage
    • All other PS3110-based SSD!
  • The algorithm of translator building for PS3109 drives in case of 2 LUNs per chip has been added;
  • The algorithm of translator building for PS3109 drives in case when the dump of each of the chips is a separate logical element has been added.

Toshiba

  • New family of Toshiba TC58NC1000 controllers is available now in support list of PC-3000 SSD! Officially supported models:
    • OCZ (Toshiba) Trion 100
    • OCZ (Toshiba) Trion 150
    • Toshiba Q300

Samsung SSD

  • SSD selection for the controller in the PC-3000 menu has been added;
  • Changes and improvements in Samsung Utility Interface;
  • Confirmation settings have been added;
  • Changes in dialog boxes in the editor of defects window;
  • The status bar view has been unified with other PC-3000 utilities.

Silicon Motion

  • Repairing functions have been added for SM2246XT based drives;
  • Repairing functions have been added for SM2246EN based drives;
  • Repairing functions have been added for SM2256K based drives;
  • Algorithm of translator building for SM2246XT controller based drives has been improved.


All authorized technical support users will get the latest software versions. 
Please contact us to learn more on how to become an authorised technical support user and receive all the recent PC-3000 Software Updates.


Read more »