The complete video guide to unlock the Seagate F3 Rosewood drives
Posted by Administrator ACE on 01 August 2017 11:38 AM

Our long-awaited Seagate F3 solution has received a lot of feedback. To make the Rosewood drives unlocking process even clearer, our developers and top engineers have shot a video guide on how to unlock the Techno Mode in the Seagate F3 HDDs.

From this guide, you’ll learn how to use the Tech Mode Unlock in case of the “Diagnostic Port Locked” report. We will take you step by step through the HDD repairing process of our patient drive.

Watch this video instruction and start solving the Rosewood drives cases right now!

Furthermore, the new PC-3000 Express/UDMA-E/Portable Ver. 6.3.14 is waiting for you in your Customer Update Boxes. With the new version, our software has become even more efficient and powerful!

All authorized technical support users will get the latest software versions.
Please contact us to get information on how to receive the latest PC-3000 Software Updates.

Read more »

Unlocking the Seagate F3 Rosewood drives is possible now!
Posted by Maxim TS on 24 July 2017 01:05 PM

The following English, Japanese and Chinese software updates for PC-3000 and DE are released today:

  • PC-3000 Express/UDMA-E/Portable Ver. 6.3.12
  • Data Extractor v.5.6.8

You’ve been waiting for it!

The long-anticipated solution to the burning issue of recovering data from locked Seagate F3 Rosewood HDDs is pioneered by ACE Lab. The new update is a real breakthrough for everyone who works with Rosewood-family drives! 

Please, read our Blog article to learn more about the unlocking process of the Rosewood Drives.

The main enhancements: 

Seagate F3

  • Added Tech Mode Unlock for HDDs (including Rosewood drives)
  • Added the ability to upload the Loader via Terminal

WD Marvell, Hitachi-IBM-Arm

  • Added new “Unlock techno mode access” for video recorders’ HDDs.

Data Extractor

  • Greatly improved parsing algorithm for damaged XFS and HFS+ file systems
  • You can now proceed with an aborted scan on the map in “RAW recovery” mode
  • Enhanced algorithms of building directory map and files saving operations

Detailed list of enhancements:

For PC-3000 Express, UDMA-E, Portable

Seagate F3

  • Improved “Utility status” dialogue box: auto scan of HDD parameters is off
  • Improved auto detect procedure of SA’s physical sector size
  • Added support for the following HDD families: Pharaoh_Oasis, M10TDP, V9, Rosewood (8C), Rosewood (A5)
  • Tech Mode Unlock procedure has been improved. It now works on all family drives with the signed microprogram (including Rosewood)
  • Remastered ROM Read-Write procedure for Rosewood-family drives: you can manually set the size of ROM and the type of writing procedure
  • ROM Read-Write procedures added for Rosewood-family group: data transfer protocol YModem
  • Increased the loading speed of ROM Read-Write procedure
  • Added support for new terminal frequencies: 3Mbaud, and 6Mbaud – for the new PC-USB-Terminal III adapter
  • The initializer of Sys Files lists has been rewritten to a new architecture
  • Added the possibility to initialize the list of Sys Files from the T>y report
  • The ability to upload the Loader via Terminal has been added
  • Added the possibility to apply or delete the "Tech Mode Unlocking Preparation, (Patch)" (had been called "Grenada Tech Unlock Prepare" before)

Hitachi IBM-ARM

  • The ROM size of 512KB is readable for all HDD now. The utility writes 256KB for the previously saved resources and 512KB for the newly saved resources
  • The number of blocks increases. Blocks 0,1 are the active configuration of NV-RAM, blocks 2-4 are logs, block 5 is E2CH (depending on the FW version, some blocks can be unsupported by the drive)
  • Added an unlock "Unlock techno mode access" (usually for HDDs from DVR). The mode is placed in the Start menu of utility

WD Marvell

  • Added an unlock "Unlock techno mode access" for HDDs with setting up 'locked HDD' flag in module 02 (usually for HDDs from DVR). The mode is placed in the "Service information" menu and in the entry dialogue (context menu of the "HDD" button)


  • "Addition the defects from S-LIST" menu in the defects editor has been added
  • Added Warning alert of S-LIST module overwriting, in the case of defect saving

USB Toshiba

  • Fixed the bug which caused task creation error in Data Extractor

Data Extractor

  • For XFS: modified algorithm for parsing corrupted metadata
  • For HFS+: the enhanced procedure of files formation in case of heavily fragmented native FS
  • Optimised catalogue circumvent algorithm used for catalogues' map creating and files saving
  • "RAW recovery" mode: added ability to continue interrupted search by map
  • Search by map has been remastered (the search went beyond the map in some cases earlier)

Data Extractor RAID Edition

  • Configuration auto detection by MDADM 1.x metadata has been improved
  • Fixed issue with adding File image to RAID members

All authorized technical support users will get the latest software versions. 
Please contact us to get information how to receive the latest PC-3000 Software Updates.

Read more »


We are glad to announce that all users of PC-3000 Express Rev. 1.0. can upgrade their hardware to Rev. 2.0

All you need is to get the new Intelligent Power Supply Unit and install it manually by yourself instead of the previous version of the power supply unit. 
It is a good way to get the latest most comprehensive data recovery tool for more efficient work in your data recovery lab.
With the new Intelligent Power Supply Unit you may use its oscilloscope functions for detecting more failures of your HDDs. Moreover, this upgrade will increase the data transfer rate, enhance the SATA ports stability and ensure better compatibility with modern PC power supply units. To read more about the features and to check the price, click here.

P.S. More about PC-3000 Express rev 2.0 functionality you can read in our ACELab blog article.

Read more »


How many tools & software do you currently need to recover data from smartphones and other types of mobile devices?

Those who deal with mobile phone recovery know that they lack an all-embracing tool which can cover all stages of getting data from these devices.

If a smartphone is not locked, works properly and is accessible through the standard interface, you can use the available commercial and free software products to get data from it.
But how often do you deal with such cases in practice?
In real life, a mobile device is often damaged, locked or totally non-functional.That's why today data recovery engineers have to spend a lot of money on various specific purpose-built adapters and programmers if they want to recover different mobile devices. But what they get are uncoordinated solutions which are very limited in their functionality.
Until now the market hasn't offered any single solution with the capability to:

  • unify the whole range of hardware methods to access data both on healthy devices and on damaged / locked devices;
  • analyze and recover data from various file systems within its own efficient platform;
  • possess broad analytical functionality;
  • recover data from the widest range of smartphones and other mobile devices for digital forensics and other purposes.


ACE Lab’s brilliant minds have developed the world’s only universal solution to deal with all these tasks in one tool!


PC-3000 MOBILE hardware platform is based on three main methods of getting access to data from mobile devices:

  1. 1.Ability to operate via the standard interface of a mobile device belonging to any mobile platform. The controller of PС-3000 MOBILE has 3 built-in USB 3.0 ports featuring independent power control and error control. At the moment Android OS devices are supported by PC-3000 MOBILE through a special driver (x86, x64) created by ACE Lab. If a smartphone in not physically damaged, a common cable connection through standard phone interface allows to get access to user data on a smartphone. Right now ACE Lab developers are conducting research on supporting Windows 10, Windows Mobile and Apple iOS – based devices.
  2. 2.For partially damaged devices: ability to operate via the factory contacts of a mobile device’s PCB using the JTAG/eMMC/FBUS/UART protocols as individual or combined access methods.
  3. 3.Widely functional chip-off method for physically damaged mobile devices, when it is impossible to get access to data content through the standard interface or JTAG. This method includes the following features:
    • Direct reading mode for eMMC/eMCP chips implemented through 2 internal independent SD/MMC COMBO ports supporting the SD 3.0/MMC4.41 protocols (up to 150 Mb/s). A specialized kernel and proprietary design of the SD/MMC interface allow to reach high data transfer rates for “healthy” chips and ensure reading in a factory mode for damaged ones;
    • Ability to operate via the NAND interface using the factory contacts of eMMC/eMCP chips, if the chips are unable to function through the standard interface or respond too slowly;
    • Wide support of the eMMC 153/169, eMCP 162/186, eMCP 221, and eMCP 529 chips manufactured in 9х11, 10х11, 11.5х13, 12х16, 12х18 or 14х18 packages. To support such a broad range of form factors, PC-3000 MOBILE kit includes 2 universal adapters with a set of inserts.

PC-3000 MOBILE is based on the results of R&D work carried out at ACE Lab for many years and already proven as highly efficient for data recovery from damaged solid-state drives. These technologies include the ReadRetry reading modes, software and hardware retry procedures, voltage selection methods, and factory modes for accessing the data.

Besides, PC-3000 MOBILE has the extension ports for device-specific functionality and connection of add-on modules where voltage for all ports is supplied through an internal controllable power supply unit.

When developing PC-3000 MOBILE, ACE Lab pays serious attention to the software part of the new system. After saving data dump content, it is possible to do:

  • Deep analysis of file systems that supports a large list of file system types (FAT12/16/32, NTFS, Ext2/3/4, HFS+, exFAT, etc.) and ensures good results even in case of logical damage. In addition, PC-3000 MOBILE features its own methods of logical access to data at different stages of work (e.g., ADB Volumes) with the possibility to save results in forensic formats (AFF, E01, S01, RAW)
  • Parsing of standard content. User data can be extracted for presentation in the format which is familiar to any smartphone user and displayed in special viewing modes. PC-3000 MOBILE has a lot of modules for different content types (contacts, text messages, WhatsApp, Web, Wi-Fi, etc.) as well as a set of analytic features and forensic tools.
  • Result export and output. PC-3000 MOBILE allows to export the extracted data as formatted reports, transport formats or directly to a file.

PC-3000 MOBILE supports Windows XP – Windows 10 (x86/x64) operating systems and allows both loading external dumps and exporting its own.

The new all-embracing system “PC-3000 MOBILE” was demonstrated in Moscow, the Russian Federation, on the 26th of May, 2017.


Follow our Newsletters to learn about the release date.

Read more »


The following English, Japanese and Chinese software updates for PC-3000 and DE are released today:


  • PC-3000 Express/UDMA-E/Portable Ver. 6.3.8
  • Data Extractor Ver. 5.6.3
  • Data Extractor RAID Edition Ver. 5.6.3
  • PC-3000 SSD Ver. 2.4.4

Continuing the strategy of constant perfection, ACE Lab developers have substantially enhanced the functionality of PC-3000, Data Extractor and PC-3000 SSD in the latest Software Update. New modes and methods, a wider range of supported drives, more supported file systems, greater possibilities for working with encrypted partitions – all of these and many other features are available in the new Update!


WD Marvell

  • Added the 'inflation' of physical defects into P-List and the possibility to match the zone allocation table;
  • Added the separation into micro-zones for 'Zones and Heads Inactivation' mode to save the reserve area of HDD.


  • Improved sending of techno-commands to WD HDD UDB (now the commands are working with any SATA-USB bridges);
  • Added the response to the interruption of speed autodetection during operation via COM-port.


  • Added the dialog for the Platform ID selection value from the ROM in the Burn-resource Download Wizard;
  • Added the possibility to write the Downsize Geo Script in the 'Download File into HDD' test.

Seagate F3

  • Added correction to avoid hangup of hybrid drives Kahuna family in case of NAND damage (for CFW ROM);
  • Added new ability to upload the Loader via Terminal.


  • New features have been added into the quick techno-command list (button on the right panel):
    • Disable Autoreassign in RAM;
    • Disable Lookahead in RAM.

PC-3000 Kernel

  • Added the alternative utility choice by the controller for SSD utility;
  • Added full SATA HDD identification for PC-3000 SAS;
  • 'Download Microcode' mode has been added into the Tools for all utilities;

Data Extractor

  • Added the Bitlocker decryption if the user password is not set;
  • Added option to analyse damaged EncryptedRoot.plist.wipekey (FileVault);
  • For virtual machine the capability to control parameters of disks which are the basis of virtual machine was added;
  • Added support of new XFS file system version;
  • Added operation possibility for systems from the same Extent in cases without correct VMFS LVM Info structure;
  • Added support of new compression types for ZFS;
  • Improved partial structure analysis of Catalog file with 4K sector size drives.

DataExtractor SAS

  • Added power supply control option for drives in task settings;
  • Added multipass copy.


  • Added autodetection method based on AppleRAIDHeader;
  • Added autodetection method for RAID-Z(1,2,3);

PC-3000 SSD

  • The alternative utility selection by controller type has been added into PC-3000 Kernel;
  • AMD/Barefoot 3" utility has been added.

SanDisk Marvell

  • Added possibility to set drive capacity manually in case if autodetect works incorrectly;
  • New SSD family has been added into the support list;
  • Added possibility to work through COM Port connection (for SSD drives which do not work normally through ATA);
  • The possibility of parameter autodetection for family-dependent SSD has been added (Common SanDisk family).

Micron/Crucial Marvell SSD

  • Bootloader mode option has been added.

New Utilities for Phison-based drives


To check full list of enhancements please check a post on our main website

All authorized technical support users will automatically get the latest software versions.
Please contact us to get information how to receive the latest PC-3000 Software Updates.


Read more »

New Enhanced PC-3000 Express is Ready to Boost Recovery Rates
Posted by Dmitriy TS on 16 May 2017 11:16 AM

The internationally recognized data recovery flagship has been renewed. Along with other improvements, the revised PC-3000 Express Rev.2.0 features even higher reliability and innovational HDD power supply management.

Main features of the new PC-3000 Express Rev.2.0

  • New intelligent Power Supply Unit with oscilloscope functions for more efficient HDD diagnostic.

    Oscilloscope functions provide you with the most accurate information to perform real-time monitoring of the current and voltage on a visual graph and determine the root issue of the damaged HDD.

    All the new functions will be available starting from the latest PC-3000 software version 6.3.

  • New circuit design of the Serial ATA 3.0 GB/Sec bridges.
    The power supply scheme has been modified to increase the data transfer rate and improve the SATA ports stability.

  • SATA Power connectors have replaced the old 4-pin PATA Power connectors ensuring better compatibility with modern PC power supply units.

  • The new intelligent Power Supply Unit of PC-3000 Express has a small beeping speaker which can warn you about issues with the power supply unit of your PC or about overcurrent supplied to an HDD. In case of overcurrent, the protection device is activated and the corresponding power channel is powered off.

Please review a special Blog article to see how all these features can be applied to live cases.

To get the renewed PC-3000 Express, please send a message to or contact your personal sales representative.

Read more »