Dear friends!

Please note that ACE Lab Technical Support Team will be available on the special holiday schedule from December 31, 2020 till January 10, 2021.

During these days all the requests will be processed through tickets at http://ts.acelaboratory.com/ only. Team Viewer will be available starting from the January 11, 2021.

If you haven't received your activation/*.act file from http://activation1.acelab.eu.com or http://activation2.acelab.eu.com, please send *.arf file via ticket in our Technical Support System.

Don't forget to use our Forum and Blog – you can find a lot of answers to popular questions there.

The Holiday Season is approaching faster every day! It’s time to enjoy bright winter decorations, spend marvelous moments with your family, and reflect on what has been done so far.

Indeed, 2020 has been a challenging year for all of us, but together we have got through it! Despite the lockdowns around the globe, we have pressed on our path towards a common goal: bringing important data and precious memories back to the owners as well as recovering evidence to make this world safer. And our new products – the PC-3000 Portable III and the PC-3000 Mobile – are ready to help you with these tasks.

This year, we’ve also moved our activities to the online format. We’ve started with our regular Conference in Prague, then participated in many Digital Forensic events, conducted a variety of webinars on the new PC-3000 Portable III, data recovery for beginners, forensic functions of the PC-3000 tools, etc. And we’re very glad that you have also taken steps in this direction by organizing pick-ups of the damaged storage media, providing onsite services, promoting your company online.

We really hope that next year will give us all joy, prosperity, and more occasions to see each other in person. May success and happiness be present in your lives and in your homes. Wishing you all the best as we head into New Year 2021!

The PC-3000 Systems are well-known among government agencies, law enforcement entities, and digital forensic examiners as the most comprehensive solutions for dealing with damaged storage media devices. At the same time, the power of our tools goes hand in hand with a wide range of features, flexible instruments, and different settings that may confuse beginners or occasional users.

That is why we decided to arrange the overview Webinar on Forensic Data Recovery, which took place on December 15, 2020, and brought together over 200 experts from all parts of the world.

The attendees of the event walked away with detailed knowledge in drives diagnostics and evidence recovery no matter what type of storage media they get: HDDs, SSDs, RAID, NAND Flash drives, or Mobile devices. The live cases and videos illustrated the various methods of accessing data on damaged drives and strengthened their data recovery skills.

We are going to continue the series of educational webinars next year. Please keep an eye on the News Section of our website or sign up for our newsletter to be up-to-date with the latest updates.

We continually enhance the PC-3000 tools by adding new modes, algorithms, and functions. Today we are glad to announce that the following English, Japanese, Korean, and Chinese software updates are released:

► PC-3000 Portable-II/Portable-III/Express/UDMA-e version 6.8.8
► PC-3000 SAS-I/SAS-II version 6.8.8
► Data Extractor/Data Extractor RAID Edition version 5.11.5
► PC-3000 SSD/PC-3000 SSD Extended version 2.9.5

All authorized technical support users will get the latest software versions.

Please contact us to learn more on how to become an authorized technical support user and receive all of the recent PC-3000 Software Updates:

RENEW YOUR TECHNICAL
SUPPORT CONTRACT

A SHORT LIST OF THE MAIN ENHANCEMENTS

PC-3000 Portable, Express, UDMA

WD Marvell

PC-3000 Kernel

PC-3000 Portable III

Standalone Mode

Data Extractor

RAW recovery

APFS file system

PC-3000 SSD / PC-3000 SSD Extended

Silicon Motion Controllers

PC-3000 SSD Extended

Phison controllers

Plextor SSD with Marvell controllers (NVMe)

TO SEE THE FULL LIST OF ENHANCEMENTS PLEASE VISIT OUR WEBSITE

Mobile devices have rightfully earned their place as an essential part of our life. Indeed, could you imagine your day without a mobile phone or a tablet? We use them to communicate, to study/work, to have fun... And damaging them and losing data may become a tragedy.

On the other side, criminals use portable devices too. And it often becomes crucial to extract evidence from their storage media! But the recovery process is complicated by the fact that smartphones and tablets are themselves very complex. Besides, with frequent OS updates and enhancements, they become more and more sophisticated.

This is the kind of problem that every vendor of data recovery and digital forensics products have faced in the latest years. And that's why it is important to have at your disposal every tool that can help you with data recovery and investigations!

THE PC-3000 MOBILE – A HARDWARE-SOFTWARE SYSTEM TO RECOVER DATA FROM SMARTPHONES AND TABLETS!

Work with damaged devices	Recover data with High-/Low-level Access & Chip-Off

Analyze content	Export data & get the reports

SEVERAL WAYS OF ACCESSING DATA

High-Level Access to connect the mobile devices by conventional means with a cable

In-Depth Research to get access to data with a Chip-Off method

Imaged Files Upload to continue working with previously created images

All information on the different ways of accessing data, other technical features, updates, and the delivery kit is HERE.

VIDEO GUIDES ON HOW TO USE THE PC-3000 MOBILE:

Data recovery from an Android OS based smartphone via ADB protocol	Data recovery from an MTK MediaTek-based smartphone

How to work with the PC-3000 Mobile SD/MMC adapter	A Content Parser module. How to work with an image file

GET YOUR PC-3000 MOBILE NOW