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Software Updates for PC-3000 and Data Extractor Are Added
Posted by Administrator ACE on 17 May 2019 08:19 PM

The following English, Japanese and Chinese software updates are released today:


  • PC-3000 Express/UDMA-E/Portable Ver. 6.6.31
  • Data Extractor Ver. 5.9.17
  • Data Extractor RAID Edition Ver. 5.9.17

PC-3000 HDD (Express, UDMA, Portable)

WD Marvell

  • The SA blocking access error for Boot-ROM mode has been fixed;
  • Resource editor for ABA regions mode has been improved.

Seagate F3

  • Added the HDD Device Fault State flag searching and reset in RAM possibility in the "HDD autoinitialization" and "Work with Flash ROM image file" options.

PC-3000 Kernel

  • Errors have been fixed (If click 'NO' in Sector edit window).

Data Extractor

  • You are now able to make a drive "offline" for all system disks, and not just USB drives;
  • New notification messages during the copy creation added. More information added to the Data Extractor and Data Extractor RAID Edition manuals;
  • Fixed an error during the shift searching procedure;
  • Fixed a bug when the alternative map is filled incorrectly if data cloning rate is low;
  • Improved ZFS parsing.

Data Extractor RAID Edition

  • The entropy map processing (if it is enabled for a member) has been added to the "RAID member statistics" mode;
  • Added method for determining RAID service blocks based on the entropy map;
  • Added histograms for quick evaluation of the results in viewing the map statistics and on the form attribute selection when building a submap.

All authorized technical support users will get the latest software versions.
Please contact us to learn more on how to become an authorized technical support user and receive all of the recent PC-3000 Software Updates.

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200attendees 50+countries 10hot topics
2new products 5case studies

On April 26, about 200 data recovery engineers and digital forensics experts from more than 50 countries converged in Prague, the Czech Republic, for the international ACE Lab Technology Conference on Data recovery & Digital Forensics 2019.

This year our conference was dedicated to the 25th anniversary of the PC-3000 Technology and the announcement of 2 new ACE Lab Products: PC-3000 Portable III and PC-3000 Mobile. These innovative solutions got a lot of interest from both data recovery and digital forensics communities.

PC-3000 Portable III is an all-new system for on-site HDD data recovery tasks. It brings many useful features to digital forensic experts as well as private data recovery companies whose customers’ data is too vulnerable to be taken out of premises. 2 SATA ports and 1 SATA/USB port ensure fast imaging of SATA/USB drives with the speed up to 360MB/s.

PC-3000 Mobile presents a new approach to data recovery from mobile devices. It offers a very efficient set of various instruments packed in one product and provides several approaches to getting data: high-level access by conventional means or in-depth research, which includes the disassembling of the storage media and Chip-Off methods.



More information about the new PC-3000 Portable III and PC-3000 Mobile products, as well as the launch time, will be revealed soon!

In addition to the announcement of new products, speakers presented other solutions and topics such as building ROM from the SA for WD Palmer, new supported families of Toshiba, Seagate Media Cache issues and solutions, new supported Solid State Drives along with new algorithms and translators for PC-3000 Flash, data recovery from APFS (FileVault, Fusion Drive), extracting data from deleted/lost virtual machines, getting data and evidence from inaccessible BitLocker encrypted partitions.

All these features and many others became available with the software update released on the conference day.

A big thank you to everyone who showed up at the ACE Lab Conference on Data Recovery & Digital Forensics 2019 and made it an outstanding success!  


Until next time!

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Today, at the ACE Lab Technology Conference on Data Recovery & Digital Forensics 2019 in Prague, the Czech Republic, we have shown a lot of new features of PC-3000. Now you can get them from your update boxes! The following English, Japanese and Korean software updates are released:

  • PC-3000 Express/UDMA-E/Portable Ver. 6.6.29
  • PC-3000 SAS Ver. 6.6.29
  • Data Extractor Ver. 5.9.15
  • Data Extractor RAID Edition Ver. 5.9.15
  • PC-3000 SSD Ver. 2.7.8

All authorized technical support users will get the latest software versions.
Please contact us to learn more on how to become an authorized technical support user and receive all of the recent PC-3000 Software Updates:




PC-3000 HDD (Express, UDMA, Portable)

WD Marvell

  • Added the decryption of user data function for new families (SpyGlass, Palmer, etc.);
  • Added ROM building from SA data for Palmer family (it’s now possible to use "unlocked" PCB without re-soldering the ROM);
  • Added Heads map changing in RAM feature for SpyGlass and Palmer families;
  • Added Heads map building option for SpyGlass and Palmer families. 
  • Added Heads map building option for SpyGlass and Palmer families.

    *Any operations with Palmer drives require a special unlocked PCB 2060-800066-004 REV P1 which can be purchased here.

Seagate F3

  • Added a Master of complex HDD initialization;
  • Loader uploading with Disk FW and patching on the fly:
    • Init SMART Fail;
    • NoHOST-BSY 1/2;
    • WrProtect 87270000;
    • LOD check Err xxxx0800.

Data Extractor

  • Replaced application memory manager. This manager is significantly faster, and, which is especially important for a long-running application, allocates memory of various size more optimally, which reduces the likelihood of memory fragmentation due to different allocation “lifetime”. The use of this manager significantly reduces the likelihood of misleading errors that show the lack of memory;
  • Added the ability for USB devices, that are not connected through the utility, to apply hardware and software resets and include them in scripts.

"Quick Disk Analysis" mode

  • Added search APFS partitions.

Virtual disk, encrypted FileVault

  • Added support for disks without EncryptedRoot.plist.wipekey file.

File systems


  • Added initial support for APFS file system;
  • Encrypted volumes are now supported.

PC-3000 SSD

Phison controller utilities

  • AS2258 controller chip drives (AMD Radeon R5, Qumo Novation 3D) are now supported.

PS3111 controller utility

  • Renewed list of loader.

Silicon Motion controller utilities

  • SM2236G (KingSpec PA25) is now supported.

SanDisk Marvell controller utility

  • Added support for WD Blue SSD (Marvell 88ss1074);
  • Added the extended mode for the following family drives:
    • Helen: X300, Ultra II (88ss9190);
    • Venus: Ultra II (88ss1074).

PC-3000 SAS

  • Added compatibility between PC-3000 SAS and PC-3000 SAS 6 Gb/s with PC-3000 Express controller. Used in Data Extractor RAID Edition. Now 8 channels are available (4/8 SATA and/or 4 SAS);
  • PC-3000 SAS 6 Gb/s power supply voltage threshold control has been added.



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Join ACE Lab Team at the Techno Security & Digital Forensics Conference 2019
Posted by Administrator ACE on 17 April 2019 01:01 PM

ACE Lab is once again pleased to be a gold sponsor of the Techno Security & Digital Forensics Conference in Myrtle Beach, SC, USA. This time, the event will be held again at the Marriott Resort at Grande Dunes on June 2-5, 2019.

Techno Security & Digital Forensics Conference is one of the most important resources in the USA for everyone who wants to know the latest innovations in digital forensics. Federal, state and local law enforcement digital forensics specialists from around the world are welcomed to visit our Booth #513 and attend the ACE Lab session “Making Complex Issues Simple: A Unique Method to Extract Data from RAID with Lost Configuration” on June 02, 2019 at 1:00 pm.

BE THE FIRST IN THE US to see in action new ACE Lab products for forensic data recovery: PC-3000 Portable III and PC-3000 Mobile. More forensic features to extract evidence from damaged HDDs and Mobile Devices will be waiting for you at Booth #513!

DISCOVER the unique method of extracting evidence from RAID arrays by attending the ACE Lab session

GET THE ANSWERS to your questions regarding forensic data recovery from all types of storage media such as HDD, RAID, SSD, Pen drives and Mobile devices




* Regular Conference Rates:

Advance Rate$1,295 (ends May 31, 2019)
Onsite Rate$1,695
Government Rate$795

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PC-3000: 25 Years at the Forefront of Data Recovery
Posted by Administrator ACE on 09 April 2019 07:01 PM

The road to perfection is a long one indeed. Since the first PC-3000 was launched in 1994 our team of engineers, developers and mathematicians had been constantly bringing innovations and enhancing data recovery solutions.

This April 2019, the PC-3000 technology marks its 25th birthday! 

By using PC-3000, you trust the world’s acknowledged technology which remains the industry standard for a quarter of a century. What other data recovery tool can claim the same? None!

To celebrate this important date we’ve decided to run a little quest for our customers. The rules of our special PC-3000 Anniversary Challenge are pretty simple: complete a set of given tasks to earn a 25% discount for the PC-3000 Express Limited Edition System with a unique engraving.


The number of winners is limited to the first 25 users who successfully complete all the tasks. Hurry up to claim your award!


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