News
May
16
See the PC-3000 at GPEC 2022, Germany
Posted by Administrator ACE on 16 May 2022 07:30 PM

See the latest PC-3000 technologies by joining ACE Lab partner mh SERVICE GmbH at the General Police Equipment Exhibition & Conference in Germany!

The event will take place on May 31 — June 02, 2022 at Messe Frankfurt am Main. More information on the address and time is here.

This year it is going to be the 12th Edition of the International Exhibition and Conference for Internal Security, Law Enforcement and Homeland Defence. Participants from 36 countries on 5 continents have already registered to take part in GPEC 2022. 436 exhibitors from 29 countries will talk there about the latest trends and innovations in the field.

ACE Lab represented at GPEC 2022 by our partner in Germany mh SERVICE GmbH will demonstrate the capabilities of the PC-3000 Tools for data extraction from even damaged and password-protected devices including PCIe NVMe SSDs and mobile phones. It is a great chance to see the PC-3000 in action and learn much new about forensics data recovery. Visit us at:

Hall: 3 EG
Booth: F68
The participation is accessible for visitors from national and international security authorities.
Registration is required in order to visit GPEC.
For more details on the conditions, fees, and other questions you are welcome to contact the conference organizer directly.

Read more »



Apr
27
New in Support and Development
Posted by Administrator ACE on 27 April 2022 12:49 PM

Along with the top-quality tools based on the best technology, in data recovery, it is very important to receive regular software updates, high-end technical support and training services.

We at ACE Lab can be proud to say that when you deal with the PC-3000, you stably get all these things on the top level. There is much new about the services we provide:

 

technical support ACE Lab offers high-quality technical support service, which can help you to solve difficult data recovery cases or even do the job instead of you.

Due to a strong demand and a massive caseflow, we have recently hired 2 more technical support engineers to solve your tickets faster. Now already 14 engineers work full time in our technical support team!

We have extended the ways to pay for technical support. To get more information on renewing your TS period, you are welcome to contact service@acelab.eu.com.

 

new portal Getting support is easier with the new Technical Support Portal available for the authorized PC-3000 Users! There, you can contact ACE Lab TS engineers, find the updates, installation files, and the information on your tools and technical support period.

From the new portal, you can go to the ACE Lab Blog with technical articles, forum to get in touch with peers from the data recovery community, our YouTube Channel to watch know-how videos, and the PC-3000 Flash Global Solution Center with useful resources. Everything is in one place here, and it is very convenient!

 

new updates ACE Lab developers continue everyday work on the new updates of the PC-3000 Tools. As in the February Update we moved to the 64-bit OS, it opened up additional opportunities for them and provided the basis for further developments and enhancements.

More updates for various PC-3000 products are coming soon!

 

new events ACE Lab keeps on holding a lot of online events: demos, seminars and presentations. Also, we intend to conduct online and on-site events like conferences and presentations in future.

Meanwhile, we continue our work on the new articles, videos and other materials to introduce the latest technologies and know-hows to you.

 

new training Recently we’ve announced new training types for digital forensic experts. 15 specialists have already attended the new training to improve digital evidence extraction skills and highly appreciated it.

Onsite training is available on demand. For more details on the training email to training@acelab.eu.com.

 

new updates ACE Lab R&D is actively working on the new projects and the enhancement of the existing ones. Right now we are finalizing our latest significant developments, so keep following our pages to be one of the first to hear about this!

You can also subscribe to our newsletters by sending a request to news@acelab.eu.com.

 

We at ACE Lab are always here to answer your questions and to support you in your data recovery and digital forensic activities! If you have questions, you are welcome to write to us at sales@acelab.eu.com.


Read more »



Apr
4
PC-3000 Flash. SanDisk 200 GB mSD recovery
Posted by Administrator ACE on 04 April 2022 07:04 PM

Hi everyone! SanDisk drives are one of the most complicated NAND Flash cases to deal with.
In our new article, we tell about the process of SanDisk 200 GB mSD recovery with the PC-3000 Flash.

Welcome to READ OUR BLOG ARTICLE


Read more »



Feb
17
The New PC-3000 Software Version is Available!
Posted by Administrator ACE on 17 February 2022 01:16 PM

At the ACE Lab Webinar on the Modern Challenges in Data Recovery & Digital Forensics, our technical engineers showed the features available with the PC-3000 Version 7.0.x., for example, TLER (time-limited error recovery) for WD HDD, the Data Extractor error-processing scenario, and the support of new NVMe drives based on Marvell 88SS1093 controller.

Now you can download the new version of the English, Chinese, Japanese, and Korean software:

  • PC-3000 Portable II-III/Express/UDMA-E software Ver. 7.0.25
  • PC-3000 SAS software Ver. 7.0.25
  • Data Extractor / Data Extractor RAID Edition software Ver. 6.0.12
  • PC-3000 SSD/SSD Extended software Ver. 3.0.3

The development of this version required significant reworking of the program code. In the new version, we switched to the new software development kit (SDK). The main purpose of this transition is the release of the 64-bit version. In addition, the use of a new modern development environment opens up additional opportunities for using software development technologies and allows to add new features to PC-3000 & DE more quickly and efficiently.

With the 64-bit platform, we could remove existing restrictions on the use of computer resources and speed up the work of the software.

At the moment, we continue to release the 32-bit software update. The _x64 and _x86 distributions are available for downloading and installation. We recommend installing the _x64 version on Windows 10 OS.

As usual, you will be able to get the activation either using the automatic process or manually, using one of the following European activation servers:

 

http://activation1.acelab.eu.com
91.233.117.43
http://activation2.acelab.eu.com
176.74.216.29

 

A SHORT LIST OF ENHANCEMENTS:

PC-3000 Portable, Express, UDMA

WD Marvell

 ADDED  support for TLER (Time Limit Error Recovery)
 ENHANCED  SMR disk reading mode when using technological reading with program translation. CHS reading command selection (with relo & Raw) has been added

PC-3000 Universal Utility

 ADDED  calculation of HASH functions SHA1, SHA256, MD5

PC-3000 SAS

HGST SAS

 ADDED  support for families:
  • HUC101212CSS60x (CobraEP)
  • HUC1018xxCSS20x (CobraF)
  • HUC1018xxCS420x (CobraF4K)
  • a RAID members map (BCP)

Seagate SAS

 ADDED  support for families:
  • Enterprise Performance 10K HDD v8 (Thunderbolt5xxe)
  • Enterprise Capacity v4 (Makara)

Tech Mode unlock(patch+unlock) has been implemented for them.

 ADDED  ROM recording – for most families

Data Extractor

 ADDED  the support of Kuznyechik and Camellia encryption algorithms in TrueCrypt/VeraCrypt
 ADDED  the new error-processing scenario in the Data Extractor

PC-3000 SSD

 ADDED  support for B37R chips (PS3111 Controller)

Phison SSD

 ADDED  new loaders for SM2258XT and SM2259XT controllers

PC-3000 SSD Extended

Phison SSD

 ADDED  support for PS5013 PCIe NVMe controller

Supported drives: Smartbuy E13T, Apacer PP3480, Dexp L3, Novation 3D (PS5013)

Lenovo Marvell NVMe SSD

 ADDED  Lenovo Marvell NVMe and Ramaxel Marvell NVMe utilities

Ramaxel/Lenovo drives are supported:

  • AM6671 / LENSE20xxxMSP34MEAT2TA (controller: Marvell 88ss1093)
  • AM6672 / LENSE30xxxMSP34MEAT3TA (Controller: Marvell 88ss1093)

 

A DETAILED LIST OF ENHANCEMENTS

PC-3000 Portable, Express, UDMA

WD Marvell

 ADDED  support for TLER (Time Limit Error Recovery)

Setting TLER is an alternative to reading a disk with a low timeout value. However, in this case, when reading unstable LBA or BAD-LBA, a UNC error occurs, and additional issues might appear. Reading bad sectors in a classic way may cause physical drive surface damages. With the TLER function, reading BAD sectors becomes stable, fast, and safe for the drive condition. You can read more about it in this article on our blog

 ADDED  the HDD Configuration Change Mode

This mode is designed to disable disk service operations that cause SA modification in the process of subtraction, especially if there are BAD blocks

 ENHANCED  SMR disk reading mode when using technological reading with program translation. CHS reading command selection (with relo & Raw) has been added

Universal utility PC-3000 AT

 ADDED  calculation of HASH functions SHA1, SHA256, MD5
 ENHANCED  reading test

PC-3000 Kernel

 ADDED  blocking the selection of SAS ports if the PC-3000 Express/SAS Systems of different bit (x86 + x64) sizes are installed in the system (the port selection in this case will not allow them to be used in the DE task)
 ENHANCED  major stability improvements in the PC-3000 Kernel Mode

PC-3000 Portable III

Universal utility PC-3000 SCSI/SAS and PC-3000 USB for the PC-3000 Portable III System

 ADDED  calculation of HASH functions SHA1, SHA256, MD5 in the read test and in the disk replication test
 ADDED  the ability to copy from SAS to SATA ports in the disk replication mode

Universal Utility PC-3000 USB

 CHANGED  SAT (SCSI ATA Translation) access parameters to be more compatible with USB drives that support SAT

PC-3000 SAS

HGST SAS

 ADDED  support for families:
  • HUC101212CSS60x (CobraEP)
  • HUC1018xxCSS20x (CobraF)
  • HUC1018xxCS420x (CobraF4K)
  • a RAID members map (BCP)

Seagate SAS

 ADDED  support for families:
  • Enterprise Performance 10K HDD v8 (Thunderbolt5xxe)
  • Enterprise Capacity v4 (Makara)

Tech Mode unlock(patch+unlock) has been implemented for them

 ADDED  ROM recording – for most families
 ADDED  the ability to set the speed and reconnection while working with the terminal

Data Extractor

 ADDED  the "WD MyCloud" Storage Processing mode (launched from the context menu at the root of the file system, the storage can be found by the presence of the root/restsdk/data/files/ directory and the root/restsdk/data/db/index file.db)
 ENHANCED  the mode of exporting a list of files to csv
 ADDED  a shift option – to the Map Modification Mode
 ADDED  the support of Kuznyechik and Camellia encryption algorithms in TrueCrypt/VeraCrypt
 ADDED  the new error-processing scenario in the Data Extractor
 ENHANCED  the speed of calculating hash amounts for the map
 ADDED  SHA256 calculation
 ENHANCED  exporting to the forensic format

NTFS file system

 ENHANCED  operation of the "MFT Scanning" mode

BtrFS file system

 ADDED  support for checksums XXHASH, SHA256, BLAKE2b
 ADDED  support for the ZSTD compression algorithm
 ADDED  support for RAID profiles 1c3 and 1c4
 ADDED  an experimental mode for searching metadata (with subsequent analysis) by arbitrary map in the disk address space, as well as by map of space allocated for metadata in the BtrFS address space– for partitions defined as BtrFS (i.e. having superblocks)

Data Extractor RAID Edition

 ENHANCED  building a map of RAID members can be run in the background
 ENHANCED  RAID integrity check can be run in the background
 ENHANCED  form opening for creating a new RAID

PC-3000 SSD

Phison SSD

PS3110 controller:

 ENHANCED  translator building algorithm
 ADDED  new loaders for PS3110

PS3111 Controller:

 ADDED  support for B37R chips
 ADDED  new loaders
 ENHANCED  translator building algorithm

Crucial/Micron Marvell SSD

 ADDED  the ability to view/edit the dump of the SPI Flash chip

Intel Postville

 ENHANCED  after execution of the translator build, the reading of the logical image is automatically switched to reading using the translation tables

Phison SSD

SM2258XT and SM2259XT controllers:

 ADDED  new loaders
 ENHANCED  translator building algorithm

PC-3000 SSD Extended

Phison SSD

 ADDED  support for PS5013 PCIe NVMe controller

Supported drives: Smartbuy E13T, Apacer PP3480, Dexp L3, Novation 3D (PS5013)

PS3110 controller:

 ENHANCED  translator building algorithm
 ADDED  new loaders for PS3110

PS3111 controller:

 ADDED  support for B37R chips
 ADDED  new loaders
 ENHANCED  translator building algorithm

Lenovo Marvell NVMe SSD

 ADDED  Lenovo Marvell NVMe and Ramaxel Marvell NVMe utilities

Ramaxel/Lenovo drives are supported:

  • AM6671 / LENSE20xxxMSP34MEAT2TA (controller: Marvell 88ss1093)
  • AM6672 / LENSE30xxxMSP34MEAT3TA (Controller: Marvell 88ss1093)

Utility features:

  • Blocking the loading of the main firmware of the drive and loading the service firmware (Extended mode)
  • Reading and editing SPI Flash chip dumps
  • Viewing the dumps of NAND Flash chips
  • Building translator and work with the logical image using the Data Extractor software
  • Reading the TCG subsystem configuration, getting encryption keys and decrypting the logical image for drives supporting TCG Opal specification

Crucial/Micron Marvell SSD

 ADDED  the ability to view/edit the dump of the SPI Flash chip

Plextor Marvell SSD

 ADDED  loading of the service firmware via the NVMe interface for Plextor M9Pe drives – in the master of transferring the drive to the Extended mode
 ADDED  ability to edit SPI Flash chip dump

Intel Postville

 ADDED  after execution of the translator build, the reading of the logical image is automatically switched to reading using the translation tables

Silicon Motion SSD

SM2258XT and SM2259XT controllers:

 ADDED  new loaders
 ENHANCED  translator building algorithm

SM2263XT controller:

 ENHANCED  translator building algorithm

Contact us to learn more on how to become an authorized technical support user and receive the recent PC-3000 Software Updates:

RENEW YOUR TECHNICAL
SUPPORT CONTRACT


Read more »



Jan
30
The PC-3000 Portable III 6.9.20 is now released!
Posted by Roman TS on 30 January 2022 06:31 PM

Dear PC-3000 Customers!

The PC3000 Portable III 6.9.20 contains a fixed overflow error in the access register of the internal clock and century calendar. This bug fix allows fixing the possible issues with the Portable III reboot.

Please note that the 6.9.20 software update from 30.01.2022 is available on personal pages on ts.acelab.eu.com in MyFiles selection.


Read more »



Jan
26
ACE Lab Participated in a Closed Webinar Series for the UAE Customers
Posted by Administrator ACE on 26 January 2022 08:00 PM

ACE Lab took part in a closed webinar series organized by one of our partners in the UAE – SAT (Scientific Analytical Tools).

The first webinar session on January 18, 2022, was devoted to the topic of data and digital evidence recovery from mobile devices. Our technical engineer George demonstrated how to solve mobile phone cases with the ACE Lab latest technology - the PC-3000 Mobile Hard Key Method. It is a universal approach for low-level access to user data on Mobile Phones. George showed how the Android PIN-code and password on Xiaomi Redmi 5 Plus and Asus ZenPhone Max M1 can be bypassed to get access to the data and recover user files.

 

 

A week later, on January 25, the second webinar was held on HDD and SSD data recovery and digital evidence extraction where George provided a demo of various live cases, e.g. USB Host and Physically damaged PCIe SSDs, in different scenarios and modes - with the help of the PC-3000 Portable III.

 

 

At both webinars, the participants were able to ask questions on the topic and got live answers from our engineer.

We thank the participants for attending and hope to see everyone soon at our further events: training, webinars, meetings and conferences!

 

If you want to get your personal demonstration of the PC-3000 Tools, please sign up below.

REGISTER FOR THE
PC-3000 PORTABLE III DEMO

REGISTER FOR THE
PC-3000 MOBILE DEMO


Read more »