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The ACE Lab Online TechCon 2020: What’s on the schedule?
Posted by Administrator ACE on 16 April 2020 02:31 PM

There is only one week left until the ACE Lab Online Technology Conference 2020 starts. It is the first time when the world’s biggest meeting on data recovery & digital forensics will take place online.

We have prepared a lot of very interesting and very useful information for you! Some of the features have been just added, so you can be among the first to know the latest innovations in the data recovery area!

Do not miss the chance to participate in this one-time online experience without leaving your home or office! If you haven’t registered yet, please fill out the form below as soon as possible. The registration closes on April 21, 2020!




ACE Lab Online Conference Agenda

The event will take place twice, so you can choose the best time for attendance depending on your time zone. The schedule is the same for both days of the conference.

Please be sure to check the exact time when the conference begins:

On April 23, the event starts at 10:00 (GMT+1) - check the time in your time zone
On April 24, the event starts at 12:00 (EDT)

- check the time in your time zone 

April 23 Opening April 24
(GMT +1)
Part I

PC-3000 Portable III in 2020. The unique universal solution for any type of storage media

Standalone mode: a handy tool for fast drive diagnosis without a host computer
Easy Mode: a few click solution for digital forensic examiners and beginners in data recovery
Other features of the new PC-3000 Portable III product. Future plans.

  Q&A session

5 min break

Part II

The most efficient solutions to the modern HDDs challenges

Western Digital: the translator, the drive zeroing issue, and the write blocking in modern SMR drives
Seagate: the issues of "No HOST..." and Device Fault – [SOLVED]. The write blocking

  Q&A session

10 min break

Part III

PC-3000 SSD for NVMe interface: a showcase in action

The evolution of PCIe Solid State Drives
The growing market of PCIe NVMe SSDs: challenges and expectations
Logically and physically damaged NVMe drives. The real-life case study

  Q&A session

The trusted power of the PC-3000 Flash

What’s new in the PC-3000 Flash software

  Q&A session

5 min break

Part IV

A review of new features in Data Extractor

How to use additional maps: the theory and examples
The new abilities of the NTFS analysis
Data Extractor upgraded with new functions


Q&A session

(GMT +1)
Closing notes 16:00
April 23 April 24

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Today, the market of mid-budget SSD controllers is primarily shared amongst 3 companies: Silicon Motion (SMI), Phison, and Marvell. When we launched the PC-3000 Portable III, it became the first and the only solution for recovering data from PCIe NVMe SSDs using the Techno Mode. At the initial release, only Silicon Motion SSDs based on SM2260 and SM2263 controllers were supported. But it was just the beginning!


Now we have significantly expanded the list of supported drives by adding the NVMe SSDs based on the Phison PS5007 controller:

Patriot Hellfire

Kingston KC1000

And since all the PS5007-based SSDs are technically the same, you can recover data from any model based on this controller, even if it’s not listed in the Utility.

The new version of the software is available for download in your Personal Update Boxes.
If you have any questions, feel free to address them to our Technical Support.


Buy the PC-3000 Portable III until May 1, 2020, and get 2 years of free Technical Support for your PC-3000 Portable III System.

Customers who buy the PC-3000 Portable III after May 1, 2020, and who already have any product from the SATA/PATA/USB Product Line (PC-3000 Express/UDMA/Portable) will get only 1 month of free Technical Support as they have already used their 1 year of free TS. Customers who still don’t own the PC-3000 Express/UDMA/Portable will get a 1 year of free Technical Support for their PC-3000 Portable III Systems.

For more details, please get in touch with your personal Sales Representative or contact us at


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ACE Lab Stays Open for Business Despite the COVID-19 Outbreak
Posted by Administrator ACE on 02 April 2020 12:36 PM


Dear Customers, Partners, and the PC-3000 Community,

Just like you, the entire ACE Lab Team is concerned about the COVID-19 pandemic. This is a difficult time for everyone, especially for those affected by the coronavirus outbreak. As this situation is evolving, our priority remains the health and well-being of our customers and employees. We are staying open for business in new formats and taking all possible precautions following the most up-to-date guidelines from the World Health Organization and local government agencies.

Practicing good hygiene

Here are some safety measures that we have implemented in our company and that can be useful for your businesses as well:

  • Disinfecting all the surfaces like doorknobs, tables, desks, and handrails regularly
  • Wearing masks
  • Constantly using sanitizers and routinely washing hands
  • Checking the temperature of the office staff, etc.

You can also set up such disinfections modules as Ozonizer Disinfection Machine with UV Disinfection Lamps at the entrance of your office to guarantee that you take all the necessary actions to protect your clients. Besides, you can receive cases by mail or even create a special box for the non-contact deliveries.

Going digital

We, at ACE Lab, and many other people try to maximize self-isolation nowadays:

  • Working mostly from home-office and in shifts when the personal presence required
  • Restricting travels and contacts
  • Using videoconferencing for meetings

We even moved our Prague Conference to the online format this year, so you can safely attend it without leaving your home or office. Soon, we are going to continue conducting new technical webinars, so you can reinforce your data recovery skills. The progress is in your hands too — master the new tools and techniques to be ahead of those who don’t do it these days.

Despite the Coronavirus quarantine, life goes on as much as it can. Many people now have time to return back to their damaged drives with important information and photos. Use this period to attract clients by growing your digital presence: create or update your website, strengthen your social media accounts and pages, enhance your online communication channels.

All these steps will be beneficial not only now, but also in the future when the quarantine is over.

Special prices to support customers and clients

Companies all over the world provide loyal conditions to their clients to support business nowadays.

Taking into account the situation which concerns everyone, ACE Lab is also ready to give our customers bigger loyal discounts on the PC-3000 purchases during the pandemic. To get the offer, do not hesitate to contact your personal sales representative or email us at



To date, there are no major restrictions to DHL, FedEx, and other courier deliveries, so we continue to sell and ship the PC-3000 products. The Technical Support service working hours remain the same.

ACE Lab will continue to support the community during these hard times as much as it is possible.
We wish you health and strength to overcome them and find new opportunities for your future progress!



Kind regards,

Elena Shulga

CEO at ACE Lab

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The PC-3000 Portable III Is Even Faster and More Powerful Now!
Posted by Administrator ACE on 23 March 2020 01:11 PM

ACE Lab developers continue enhancing the software of the PC-3000 Portable III System with new features for the user community. As a result, the most universal and powerful tool became even faster – now the speed of internal copying is up to 490 MB/s. We also added the support of HDDs and SSDs with a logical sector size other than 512 bytes that had not previously been possible. Besides, it’s no longer required to disable the Secure Boot option in UEFI (BIOS) before the PC-3000 Portable III installation.

Up to 490 MB/s speed for internal copying

The USB 3.0 interface restricts a port-to-port copying speed in the PC-3000 Portable III Data Extractor to 360 MB/s. That is why we have enhanced the firmware of the PC-3000 Portable III and implemented the “internal” copying to transfer data from port to port without involving a PC. In such a case, the attribute map is filled and the copy speed reaches up to 490 MB/s. To get the maximum possible speed, you need to use a large block for reading/writing procedures.

Copying from the SSD port to the PC-3000 Portable III port

The high-speed copying mode is activated automatically under the following conditions:

  • The drives are connected to the ports of the PC-3000 Portable III;
  • There is no need to transfer read data to a computer.

For example, if data is copied “on the card” and there are no “connected” alternative cards (which require reading data from the drive to fill them in), the copying will be performed “inside” the PC-3000 Portable III at maximum speed.

HDDs/SSDs with logical sector size other than 512 bytes are now supported

From now on, you can recover data from HDDs/SSDs with a logical sector size other than 512 bytes with the PC-3000 Portable III. Previously, it was not possible to implement such support due to the limitations of the Marvell 88SA8052 bridge in the PC-3000 Express/UDMA. Now, we have enhanced the firmware of the PC-3000 Portable III controller and the high-level software – the core of the PC-3000 Systems – to support this format.

Reading of the 2.5" drive with a logical sector size of 4048 byte

No longer need to disable the Secure Boot option in UEFI (BIOS) before the PC-3000 Portable III installation

We have developed and added to the latest software update new drivers to meet the requirements of the Microsoft Windows 10 OS digital signature:

  • Driver for the PC-3000 Portable III controller;
  • Driver for the virtual storage device mounting in OS

Previously it was not possible to install the PC-3000 Portable III Systems on the OEM laptops and brand PCs (such as Lenovo, Dell, HP, etc.), which have a Secure Boot option enabled in UEFI (BIOS), due to the Microsoft digital signature verification error. In this case, the customer had to reinstall his copy of Windows 10 to the boxed version (BOX) which allows disabling the Secure Boot option in UEFI (BIOS).

With the new drivers, you do not need to do this anymore, since you can install the PC-3000 Portable III System on PC's with active UEFI Secure Boot.

The new version of the software is available for download in your Personal Update Boxes.
If you have any questions, feel free to address them to our Technical Support.


Only 6 weeks left to get 2 years of free Technical Support services for your PC-3000 Portable III System! To take advantage of this offer, you need to buy the PC-3000 Portable III until May 1, 2020. For more details, please contact your personal Sales Representative or contact us at

Read more »


Each year, we look forward to meeting our PC-3000 community at the ACE Technology Conference on Data Recovery & Digital Forensics which is regularly held in Prague, the Czech Republic. Over the past few weeks, we have been closely monitoring the situation around COVID-19 (coronavirus) to ensure we are taking the necessary measures to protect the health and safety of all our attendees. But the uncertainty is increasing at the moment. The Exceptional measures of the Ministry of Health of the Czech Republic prohibit conducting events for more than 100 people, as such we have to cancel the in-person component of the ACE Lab Tech Con 2020 this time.

However, we just can’t postpone the event since we have so much interesting to share with you! So we will host the free ACE Lab Technology Conference as an online experience!

All the topics, live demos, questions-answers will be available as they were scheduled for a live conference. The attendees will get the same bonuses: discount vouchers, useful online handouts, etc.

Attend the ACE Lab conference from work, home, or wherever you want:

Since we go online this year, we have decided to hold 2 equal ACE Lab Conferences for different time zones. Please note, that the first event will be conducted on Thursday, April 23, 2020.

For Europe, MEA, APAC

Date: April 23, 2020
Time: 10:00 am
(GMT+1: Prague, the Czech Republic)
For North & South Americas

Date: April 24, 2020
Time: 12:00 pm
(EDT: New York, the USA)

Those who have already registered for the ACE Lab Tech Con 2020 will automatically receive email updates about the online event. If you haven’t registered yet, book your seat now as the number of attendees is limited:



Attention: Only registered attendees are allowed. If several employees from one company are going to attend the conference, each of them should be registered separately.

ACE Lab reserves the right to refuse any registration without explaining the reason.

Application Deadline:

April 21, 2020

The conference agenda, exact time, and other details will be announced soon!

Read more »

The PC-3000 Portable III: New Features and Supported Devices
Posted by Administrator ACE on 12 March 2020 06:38 PM
The well-designed and flexible architecture of the PC-3000 Portable III allows the ACE Lab developers to continue enhancing this incredibly powerful product on the software and internal firmware levels. As such, you get a hardware-software tool that is constantly evolving by obtaining a lot of new features and supporting new models of storage media devices, along with new standards and interfaces.

There are so many features that have been added to the PC-3000 Portable III just within one month:

  • The SD and micro SD memory cards support. To recover data and evidence, you additionally need a simple 2-in-1 USB card reader. The supported capacities are 2, 4, 8, 16, 32 and 64 GB.

  • The Apple MacBook SSD Support: M.2 NGFF PCI-e NVMe Macbook SSD 2013-2017 (12+16 pin). To deal with such devices, you additionally need a MacBook Air / Pro Retina 2013-2017 SSD to M.2 NGFF key adapter.

The NVMe PCIe (SSD) adapter with installed MacBook Air / Pro SSD adapter

  • The “Diagnostics” section of the Standalone Mode now has the “View sector” Mode in hexadecimal and symbolic form. So you can check if there is any data on the drive and whether this data is encrypted. Besides, you can view the MBR and GPT tables, along with boot sectors of the partitions, and much more! This mode expends the scope of the PC-3000 Portable III in the Standalone Mode (without a host computer).

Viewing the MBR table of the storage media


Just to remind you: the users who buy the PC-3000 Portable III until May 1, 2020, get 2 years of free Technical Support services for their PC-3000 Portable III System!

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